Reference

How okbajiee Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad, or Rocket transactions, and keep your account secure.

Account data protectedbKash, Nagad, Rocket payment details securedNo third-party sale of your dataYou can request data deletionAccess depends on local law and eligible regions

Explore the Lobby Read FAQ

Data We Collect and Why We Collect It

okbajiee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, email address, phone number, and the payment method you use to fund your account. When you deposit or withdraw through bKash, Nagad, or Rocket, we record the transaction reference and amount so your wallet

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balance stays accurate and disputes can be resolved quickly. We also collect device information — your browser type, IP address, and session data — to detect unauthorised access attempts and keep your account safe across sessions. Cookies and local storage help us remember your preferences so
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the lobby loads faster each time you return on mobile. We do not collect payment PINs or full wallet credentials; those stay between you and your payment provider. Your data is processed to operate your account, comply with fraud-prevention requirements, and — where you have given
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consent — to send you updates about offers or account changes. We do not sell your personal data to third parties. Data sharing is limited to service providers who help us run the platform, and they are bound by the same confidentiality obligations we follow. Availability
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of our services depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Your account security is built around a few practical layers. We use SSL encryption across every page so your data travels safely between your phone and our servers. Login sessions use OTP verification tied to your registered mobile number, which means unauthorised access is harder even if someone guesses your password. We keep your data only as long as your account is active or as required by applicable fraud-prevention obligations — after that, records are deleted or anonymised on a rolling schedule.

Cookies and Session Storage We use cookies to keep you logged in across mobile sessions and to save your lobby preferences. You can clear them through your browser settings at any time without losing your account.

Payment Data Retention Transaction records for bKash, Nagad and Rocket deposits are retained for the period required by our fraud-prevention process, then removed from active systems.

Account Access Controls OTP verification on every new device login means your account stays yours. If you notice an unfamiliar login, contact support immediately and we will lock the session.

Third-Party Data Sharing We share data only with service partners who operate parts of the platform under confidentiality agreements. We do not share your data with advertisers or data brokers.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or remove the personal data we hold on your account, our support team handles these requests directly. Reach out through any of the channels below and we will confirm receipt within one business day. For wallet-related data queries — such as transaction history tied to your bKash or Nagad payments — include your registered phone number so we can locate your account faster.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how we handle your data. If your question is not covered here, open a support ticket from your account and we will respond with a specific answer tied to your profile.

We store your registration details, device session data, and transaction references for bKash, Nagad, or Rocket payments. We do not store your wallet PINs or full payment credentials.

Yes. Contact our support team through live chat or email, verify your identity with your registered phone number, and we will send you a summary of the data tied to your account.

Submit a deletion request through the Help section in your account or via email. We process verified requests within a reasonable timeframe and confirm when deletion is complete.

Only with service partners who help us operate the platform, and only under confidentiality agreements. We do not sell or share your payment data with advertisers or unrelated third parties.

We retain records for the period required by our fraud-prevention obligations, after which data is deleted or anonymised. We do not keep active account profiles once closure is confirmed.

Reach us through live chat or the account Help Centre with details of your concern. We treat privacy complaints seriously and respond with a specific resolution path, not a generic reply.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoOkbajiee Glossary InfoRoulette Track

How okbajiee Handles Your Personal Information

Data Handling, Cookies and Account Security

How to Reach Us About Your Data

Your Privacy Questions, Answered Directly

01 What personal data does okbajiee actually store on my account?

02 Can I request a copy of the data you hold about me?

03 How do I ask okbajiee to delete my personal data?

04 Does okbajiee share my bKash or Nagad transaction data with anyone?

05 How long does okbajiee keep my account data after I close my account?

06 Who can I contact if I believe my data privacy rights have been violated?

Privacy Policy

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